DATA INTERFACE

TRG has taken the notion of Electronic Data Interchange (EDI) and evolved it to a higher-level, user-intuitive interface for our customers. Not only are we fully compatible with all common EDI documents; but also, able to implement custom software solutions to collect and distribute data tailored to our customer's needs.

Standard WIP/EDI interface acknowledges static occurrences such as: shipment, receipt, confirmation, purchase orders, invoices, etc. Canned reporting driven from snapshots in time lack the ability to illustrate changes in business.

TRG's vision of useful data interface focuses on the ability to manage your business instead of solely reporting on it. In real time, we monitor all aspects from receipt to completion, while formatting the data in on-line applications.

Each item received is tagged with a tailored list of data to be collected. This electronic history template follows the item through the process.

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KEY DATA COLLECTED


TRIAGE RESULTS

1. Time received and processed
2. Product data collection (model, brand,
    serial number, etc.)
3. Initial results from plug and play
    testing
4. Physical condition of the unit

REPAIR RESULTS

1. Issues identified and repair made
2. Source of parts
3. Burn/run time results
4. Labor expended in process
DATA WIPE/CLEANING/
REPACK RESULTS


1. Memory data wiped to DOD standard
2. Cosmetic repairs needed
3. Cleaning and repacking
4. Accessories added
5. Finished goods reporting

TRANSFER/SALES RESULTS

1. Product availability
2. Shipping information
3. Sales to secondary market information

With captured information, TRG can provide specifics such as:

  • Repairs needed by model
  • Quantity of a model received with screen damage
  • Rate of no-fault found repairs
  • Cost-benefit analysis to raise C-quality returns to A-grade refurbishment standards
  • Forecasting future programs based on historical results
  • Competitive comparisons with other market brands

This form of data via any data device (laptop, smart phone, or iPad) can help you better manage your bottom line today.